Privacy policy


Article 1 : PREAMBLE

This Privacy Policy applies to the Lancaster.com website.

The purpose of this privacy policy is to explain to the users of the site.

  • The way in which their personal data is collected and processed. Personal data is any data that can be used to identify a user. This includes the first and last name, age, postal address, email address, location of the user or his IP address
  • What rights do users have regarding this data?
  • Who is responsible for the processing of the collected and processed personal data?
  • To whom is this data transmitted?
  • Eventually, the policy of the site regarding "cookies" files.

This privacy policy completes the legal notice and the General Terms of Use that users can consult at the following address: https://lancaster.com/policies/terms-of-sale

Article 2: GENERAL PRINCIPLES ON DATA COLLECTION AND PROCESSING

In accordance with the provisions of Article 5 of the European Regulation 2016/679, the collection and processing of data of the users of the site respect the following principles

  • Lawfulness, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his/her data is being collected and for what purpose his/her data is being collected
  • Limited purposes the collection and processing of data is performed to meet one or more purposes determined in these general conditions of use
  • Minimization of data collection and processing: only the data necessary for the proper execution of the purposes pursued by the site are collected
  • Conservation of data reduced in time: the data is kept for a limited period of time, of which the user is informed. When this information cannot be communicated, the user is informed of the criteria used to determine the duration of conservation
  • Integrity and confidentiality of the data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of the European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:

  • The user has expressly consented to the processing
  • The processing is necessary for the proper performance of a contract
  • The processing meets a legal obligation
  • The processing is necessary to protect the vital interests of the data subject or another natural person
  • Processing may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority
  • The processing and collection of personal data is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party.

Article 3: PERSONAL DATA COLLECTED AND PROCESSED IN THE CONTEXT OF NAVIGATION ON THE SITE

A. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION

The personal data collected on the site

Lancaster's data is as follows

  • First name, Last name
  • Email address
  • Phone number
  • Bank details
  • Location

This data is collected when the user performs any of the following operations on the site

  • When you register on our site
  • When you log in to your account, make a purchase, enter a contest
  • When you log out.

In addition, when a payment is made on the site, a proof of the transaction including the order form and the invoice will be kept in the computer systems of the site editor.

The person in charge of the treatment will preserve in its data-processing systems of the site and under reasonable conditions of safety the whole of the collected data for a duration of : 36 months

The collection and processing of data meet the following purposes

  • To personalize your experience and meet your individual needs - To provide personalized advertising content
  • Improve our site
  • Improve customer service and your support needs
  • Contact you by e-mail
  • Administer a contest, promotion, or survey

B. TRANSMISSION OF DATA TO THIRD PARTIES

The personal data collected by the site are not transmitted to any third party, and are only processed by the site editor

.

C. HOSTING OF DATA

The Lancaster site is hosted by: Shopify Inc, whose headquarters are located at the following address:

126 York St. Ottawa, ON K1N 5T5, Canada.

The host can be contacted at the following phone number: 1-888-746-7439

Article 4: DATA PROCESSOR AND DATA PROCESSING

A. THE PERSON RESPONSIBLE FOR THE PROCESSING OF DATA

The person responsible for the processing of personal data is Name Person. He can be contacted via our contact form

.

The data controller is responsible for determining the purposes and means of processing personal data.

B. OBLIGATIONS OF THE DATA PROCESSOR

The data processor undertakes to protect the personal data collected, not to transmit them to third parties without the user's knowledge and to respect the purposes for which the data were collected

.

Furthermore, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would entail disproportionate formalities, costs and steps for the user.

In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means.

Article 5: USER'S RIGHTS

The user has the following rights in accordance with the regulations concerning the processing of personal data.

In order for the data controller to comply with the user's request, the user is obliged to provide the data controller with his first and last name and e-mail address.

The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.

A. PRESENTATION OF THE USER'S RIGHTS REGARDING DATA COLLECTION AND PROCESSING

a. Right of access, rectification and deletion

The user may access, update, modify or request the deletion of his or her personal data in accordance with the following procedure

The user must send a request to the data controller via our contact form, specifying in the subject of the request.

b. Right to data portability

The user has the right to request the portability of his personal data, held by the site, to another site, complying with the procedure belowThe
user must make a request for the portability of his personal data by sending a request to the data controller using the contact form.

c. Right to limit and object to the processing of data

The user has the right to request the limitation or to object to the processing of his/her data by the site, without the site being able to refuse, unless it can be shown that there are legitimate and compelling reasons, which can prevail over the interests and rights and freedoms of the user.

In order to request the limitation of the processing of his/her data or to formulate an opposition to the processing of his/her data, the user must follow the following procedure

The user must make a request to limit the processing of his/her data by sending a request to the data controller using the contact form.

d. Right not to be subject to a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him or her, or significantly affects him or her in a similar way.

e. Right to determine the fate of data after death

The user is reminded that he/she can organize what should be the fate of his/her collected and processed data if he/she dies, in accordance with Law no. 2016-1321 of 7 October 2016.

f. Right to refer to the competent supervisory authority

In the event that the data controller decides not to respond to the user's request, and the user wishes to challenge this decision, or, if he/she believes that any of the rights listed above are infringed, he/she is

in right to seize the CNIL (Commission Nationale de l'Informatique et des Libertés, https://www.cnil.fr) or any competent judge.

Article 6: USE OF "COOKIES" FILES

The site may use "cookies" techniques.

A "cookie" is a small file (less than 4 kb), stored by the site on the user's hard drive, containing information about the user's browsing habits.

These files allow the site to process statistics and information on traffic, to facilitate navigation and to improve the service for the user's comfort.

For the use of "cookies" files involving the storage and analysis of personal data, the user's consent is necessarily requested

. This consent is considered valid for a maximum period of 13 (thirteen) months. At the end of this period, the site will again request the user's authorization to save "cookies" files on his or her hard disk.

a. Opposition of the user to the use of "cookies" files by the site

The

user is informed that he or she can oppose the saving of these "cookies" files by configuring his or her browser software

.

For information, the user can find at the following addresses the steps to follow in order to configure his navigation software to oppose the recording of "cookies" files:

https://support.google.com/accounts/answer/61416?hl=fr :

https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences
: http://www.apple.com/legal/privacy/fr-ww/

: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies

: http://www.opera.com/help/tutorials/security/cookies/

In the

case where the user decides to deactivate the "cookies" files, he will be able to continue his navigation on the site. However, any malfunction of the site caused by this manipulation could not be considered as being due to the site editor.

b. Description of the "cookies" files used by the site

The editor of the site draws the attention of the user to the fact that the following cookies are used during his navigation

While navigating on the site, the user is informed that third party "cookies" files may be recorded

.

More specifically, these are the following third parties

  • Google Analytics
  • Google Ads

In addition, the site integrates social network buttons, allowing the user to share his activity on the site. Cookies from these social networks may be stored on the user's computer when he/she uses these features.

The user's attention is drawn to the fact that these sites have their own privacy policies and general terms of use that may differ from the site. The site editor invites users to consult the privacy policies and terms and conditions of use of these sites.

Article 7: CONDITIONS FOR CHANGING THE PRIVACY POLICY

This privacy policy can be consulted at any time at the following address

https://lancaster.com/policies/privacy-policy

The website publisher reserves the right to modify it in order to ensure its compliance with the law in force.

Therefore, the user is invited to consult this privacy policy regularly in order to be informed of the latest changes.

It is brought to the user's attention that this privacy policy was last updated on 24/10/2019

Article 8: REMOVAL

We use the e-mail address you provide to send you information and updates about your order, occasional company news, information about related products, etc. If at any time you wish to unsubscribe and no longer receive emails, detailed unsubscribe instructions are included at the bottom of each email.

Article 9: CONSENT

By using our site, you consent to our privacy policy.

Article 10: APPLICABLE LAW

This Privacy Policy is subject to French law.